Payment Methods
We accept Visa, MasterCard, Discover and American Express credit cards over the phone as well as Paypal, cashier checks, personal checks, money orders and business checks.  Before ordering by postal mail, please phone or Email us regarding the item and the details of your payment selection, then follow up with notification to us that you have sent funds via mail.  Your item will ship once the payment in full has cleared our bank. 
     For 'Parts / Spares / "small goods" orders' are generally handled via PayPal, almost without exception. Occasionally for 'parts / spares' we MAY accept *Visa, *MasterCard, *Discover and *American Express credit cards over the phone as well as *cashier checks, *personal checks, *money orders and *business checks.  Before ordering by postal mail, please phone or Email us regarding the item and the details of your payment selection, then follow up with notification to us that you have sent funds via mail.  Your item will ship once the payment in full has cleared our bank. 
* Most 'parts / spares / small goods orders' are now via PayPal only.

Emailing
For security purposes, do not provide your credit card details via Email. 
Also, when emailing an order or inquiry, please include a relevant topic (i.e. Item Type / Brand / Model number) in the email "Subject Line".  Empty subject lines are filtered as "No Subject" by our spam filters and are deleted automatically based on our anti-spam settings. PLEASE DO NOT SEND PHOTO FILES WITHOUT PRIOR APPROVAL. THANK-YOU.

 Email: sales@oaktreevintage.com

Mailing Address
OAK TREE ENTERPRISES
PO BOX 6182
COLORADO SPRINGS, CO 80934
U.S.A.
It is not practical for us to correspond via regular mail. Please contact us using either email, or telephone.

Appraisals
Due to high email and phone volumes we are unable to perform appraisals or establish the value of items you have or are thinking of buying from another party.
Please DO NOT call or email with either of these questions as we cannot respond to these requests.  As a starting point, try www.usedprice.com.

Shipping
All domestic orders are shipped via USPS Postal Priority, USPS First Class or FEDEX/UPS depending upon the size of the package.

Sales Tax
Sales tax will be charged on all orders that ship to locations in Colorado.

Speaker / Stereo / Keyboard / Cycle Parts Requests
If you DO see the part that you need (or a pre-verified substitution) listed on our website, and it is NOT marked as "SOLD" please call us at (800) 806-4231 to verify availability and to place the order. 

We update our parts pages often so If you do not see your unit or part SPECIFICALLY listed, or the part you are seeking was already marked "SOLD" or "SOLD OUT", please DO NOT call or Email us regarding it.  If you do not see it listed, we do not have it and we do not know when it will come in.  Due to high phone and Email volume we are unable to retain a waiting list for parts.  If you do not see the part you are looking for, check our web pages periodically as we never know what will show up each day.

CONTACT PARTS DEPARTMENT 

Customer Care
Real and Quality customer service is a priority at Oak Tree Vintage.  Do not hesitate to contact us with any questions or concerns. (customers are those actually doing business with Oak Tree Enterprises, LLC)
Thank you for checking out our website.  We greatly appreciate your patronage.